Company Introduction德樂生軟件開發(fā)（北京）有限公司CRM Factory brings together the two essentials for CRM – marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on the Website, at a flagship store, or as a phone call to a customer interaction center.CRM Factory is part of the MCON group, which also houses MCON and a partnership with incadea Asia-Pacific.We are proud to offer a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence, IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations.This means laying the foundation with a thorough CRM strategy, deriving CRM master processes to the specific needs of the market, planning, building and running the necessary systems and the underlying infrastructure to enable the relevant communicative contents to reach your targets.CRM Factory is a global and diversified team of people with backgrounds in the IT, advertising, online and the software industry. We are passionate about joining our forces and working togetherto deliver what are great solutions. Coming from the different corners of the globe we communicate in English and interact respectfully of one another.An offering of some of our services:·Business Consulting·Customer Relationship Management (CRM)·Customer & Vehicle Relationship Management (CVRM)·Data Warehouse (DWH) & Business Intelligence·Dealer Management Systems (DMS)·eBusiness, eCommerce & PortalsOur offices are located in Beijing, Shanghai, Munich, Prague.For more information, please visit: www.crm-factoryCRM Factory德樂生軟件開發(fā)（北京）有限公司把客戶關系管理兩個要素（市場和信息技術）融合起來，在整個客戶生命周期及其之后為客戶創(chuàng)造一種品牌客戶體驗——無論這種體現(xiàn)始于網(wǎng)站、旗艦店或是客戶交互中心。CRM Factory德樂生軟件開發(fā)（北京）有限公司隸屬MCON GROUP，集團還包括埃蒙坎信息系統(tǒng)集成技術(北京)有限公司，同時與Incadea為亞太伙伴關系。我們作為針對業(yè)務和戰(zhàn)略咨詢唯一的資源提供者，將IT軟件實施、商業(yè)智能、IT基礎設施、虛擬主機整合起來，提供360度業(yè)務組合分析，提供全天候服務與支持。我們?yōu)榭蛻籼峁┑目蛻絷P系管理策略，在客戶關系管控進程中抓取市場的個性化需求，規(guī)劃、建設和運行必要的系統(tǒng)和基礎架構設施, 以達到相關通訊目標。CRM Factory德樂生軟件開發(fā)（北京）有限公司是一個**性的和多樣化的團隊，這里的員工具有IT、廣告、互聯(lián)網(wǎng)和軟件行業(yè)背景。我們樂于在團隊中共同工作，來尋找好的解決方案。來自世界的不同國家的員工互相尊重，通過用英語交流和互動。我們的業(yè)務包括:商業(yè)咨詢客戶關系管理(CRM)數(shù)據(jù)庫(DWH)和商業(yè)智能經(jīng)銷商管理系統(tǒng)(DMS)電子商務以及電商門戶網(wǎng)站我們的辦公室位于北京、上海、慕尼黑、布拉格。更多有關公司信息,請訪問公司主頁：www.crm-factory.euwww.mcon.net, www.serviceplan